Abstract: As artificial intelligence systems are increasingly deployed to advise human decision-makers in high-stakes domains—including healthcare, criminal justice, and financial services—organizations face a critical but often overlooked challenge: the accuracy of an AI system alone does not deter...

This research explores how human-AI collaboration relies heavily on the ability of people to build accurate mental models of artificial intelligence error boundaries rather than solely depending on algorithmic accuracy. When organizations deploy AI in critical fields like healthcare and criminal jus...

This research explores how human-AI collaboration relies heavily on the ability of people to build accurate mental models of artificial intelligence error boundaries rather than solely depending on algorithmic accuracy. When organizations deploy AI in critical fields like healthcare and criminal jus...

About It’s OK to not be OK. In recognition of World Mental Health Day, David Noe shares a reminder that we all face challenges, asking for help is a sign of strength, and sometimes the most powerful thing we can do is simply listen. Because people matter—and that includes you.

Gary Hanley, Senior Vice President of US Talent Strategy and Recruiting at MCS Group USA, joins Bob to explore how AI is reshaping the recruiting profession and the talent market it serves. Drawing on a nonlinear career spanning Sun Microsystems, government, and global location strategy, plus his gr...

AI won't fix a broken process — it makes outcomes worse. Stacey Harris shares new results from the 29th Annual HR Systems Survey on what actually drives better outcomes. Former tech executives Meg Bear and Amy Wilson sit down with Stacey Harris, Chief Research Officer at Sapien Insights Group, to br...